About Flight Claims by Elli

Flight Claims by Elli is an online tool that helps air passengers work out whether they are owed compensation after a disrupted flight. Instead of digging through dense legal texts, a traveler answers a short guided set of questions about their route, airline, and what happened — a delay, a cancellation, a denied boarding, or a cabin downgrade — and Elli checks the details against the three major passenger-rights regimes: European Regulation (EC) 261/2004, the Canada Air Passenger Protection Regulations (APPR), and the United States Department of Transportation Fly Rights. Within seconds, Elli returns a plain-language eligibility read, an estimated compensation amount where one applies, and the concrete next steps and documents needed to pursue the claim.

Elli is built for everyday travelers, not lawyers. If you have flown to, from, or within the European Union, Canada, or the United States and your flight was disrupted, Elli is designed for you. It is equally useful for frequent flyers who want a quick second opinion and for one-time travelers who have never heard of EU 261 or APPR and simply want to know whether a delayed or cancelled flight is worth following up on. The tool is intentionally lightweight: no account is required to run a check, and every result explains the reasoning behind it so passengers can decide for themselves how to proceed.

Flight Claims by Elli is built and maintained by a small, independent team focused on making passenger rights more accessible. The assessment logic is grounded in the published text of the three regulations and is reviewed as the rules evolve. Elli does not act as a law firm and does not provide legal advice; it offers informational guidance to help passengers understand their rights and take confident next steps.